Help and I.T. Support

Our aim is to make membership of Charnwood u3a a fulfilling and rewarding experience. To aid this we provide our members (see below for contact details) with help and support.  This covers assistance:-
- to new members
- on membership matters
- to those wishing to join activity groups
- with I.T. to use personal devices and to make the most of our website

I.T. Support
We appreciate that much of our communication is now done electronically and information about our activities shared through our website.  Additionally that our members may welcome more general assistance to make the most of their devices, whether they use phones, tablets, iPads, laptops or computers.  So we offer, to our members, I.T. help and assistance tailored to them and covering the use they want to make of their I.T. equipment.  This can cover communicating with friends and family, on-line purchases, what to do when problems arise, etc., etc.

To quote our members:

"I cannot say other than how lucky we are to have people in our u3a who gave
their time and expertise so generously when I had a problem".

"I have really benefitted from being able to meet up and get assistance at John Storer House.
Also being patiently guided through the computerization mine field means I know more than I did before!" 

Our I.T. Help Desk Team

Mary Opie	Phil Bass	Garry Rigby

 

I. T. help assistance can be provided on a one to one basis or to a group. 
To ask either mail helpdesk@charnwoodu3a.org.uk or phone Mary Opie for Mary or Phil on 07855 702302 or Garry on 01509 213655.

Email Key Help Contacts (by clicking the descriptions in blue) 

  - New Member Liaison and Enquiries
  - Membership Matters
  - Group Coordination
- I.T. Helpdesk